FAQ
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We have our own map and rely on data from Mapbox, Open Street Maps and Open Route Services. Our services do not work with Apple or Google Maps at this time.
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Yes, it requires Cellular Data and Wifi. Wifi only will make the accuracy better but Cellular Data is required.
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No, not at this time.
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Yes. We can give you directions to address or What3Words addresses.
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When you choose a destination, we automatically provide you with directions using the shortest route. When you use our “Routes” feature you are able to choose your own route by using your finger to select points along the route (up to 25 points).
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The Wayband Application and Device are only being release in the United States at this time. The application and device works in urban and rural areas.
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Our Wayband Application and Device lets you know continuously that you are on the right path. The moment you veer off the path, even slightly and for a moment, you are put back on the path with a haptic communication. This continuous haptic feedback feature, known as the Haptic Corridor, is exclusive to the Wayband and protected with international patents. Our Wayband Application and Device provide you with custom Haptic feedback like no other map or device. Apple Maps and iWatch does not provide a haptic corridor effect. Apple only provides you with haptic feedback for “left” and “right” turns.
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The Wayband can be used by anyone and everybody.
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The Wayband Device connects to the Wayband Application via bluetooth. The Wayband Application uses mapping data, GPS from the phone, the iPhone orientation and the iPhone heading from both the iPhone and Wayband Device.
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At this time we do not have the capabilities to detect objects or obstacles.
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Our Wayband Application can save locations and allow you to customize the name of the location. When we save a location we save the address and the actual name of the location as well. For example, you may want to save the address of your local coffee shop but you might want to refer to it as, “My Coffee Shop”.
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Based on our moderate usage, the Wayband gives you 2-3 days of usage from a single full charge. The Wayband battery life is a factor of two things. As an example, an 8-hour hike would be more battery intensive than several 15-20 minutes walks a day. Also, we have a way that allows the phone to vibrate without the device. So even if the Wayband battery depletes completely on a trip, as long as your phone is charged, you can still navigate home. And finally, the magnetic circular charger plate (a design to make it easy to place wherever on the top of the device allows users to charge the device with a portable battery pack that doesn’t require the user to remove the device to charge. So, a user with a portable battery can also charge the device while wearing it. A feature we thought was important to extend the functionality of the Wayband as much as possible.
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Yes, the Wayband app does run in the background.
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At this time we do not have support for the Apple Watch.
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The Wayband App will come with a 3-1-Year free trial.
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Models that support haptic feedback are:
iPhone 11 or latest
iPhone SE (second generation)
iPhone Xr
iPhone Xs
iPhone Xs Max
iPhone X
iPhone 8
iPhone 8 Plus